Effective July 30, 2026 · Last updated July 30, 2026
RED SALON is a hair salon located at 7326 Biscayne Blvd, Miami, FL 33138 ("RED SALON," "we," "us," or "our"). This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. It applies to redsalon.com, to our online booking system, and to the phone calls, text messages, and emails we exchange with you.
Calls to the salon may be answered by an automated voice assistant that can check availability and book appointments for you. When that happens, we create a written transcript of the call and keep it as part of your client record so our team knows what was agreed. You will be told at the start of the call that you are speaking with an automated assistant, and you can ask to be transferred to a person at any time. If you would rather not be recorded or transcribed, say so and we will note it.
| Purpose | What this looks like in practice |
|---|---|
| Providing the service | Booking, rescheduling, and confirming appointments; keeping your color and service history so your next visit goes well. |
| Appointment messages | Confirmations, reminders, running-late notices, and cancellation notices by text or email. |
| Payments | Taking deposits and payments, issuing receipts and refunds. |
| Marketing, only with your permission | Occasional offers and news by text or email, sent only if you have separately agreed to receive them. |
| Running the business | Scheduling staff, understanding which services are busy, and meeting our tax and legal obligations. |
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may share your phone number with service providers who help us actually deliver a message or run the salon — for example our messaging carrier and our booking software. Those providers may only use it to perform that work for us, and may not use it for their own marketing.
We use two separate kinds of consent, and you can hold one without the other:
Reply STOP to any text and we will stop sending them. Reply HELP for help, or contact us at contact@redsalon.com or (305) 757-7662. Opt-outs are processed immediately in almost all cases and always within ten business days. Message frequency varies. Message and data rates may apply.
If you opt out of marketing texts we will still send you messages about appointments you have actually booked, because you need those. If you want no texts at all, tell us and we will remove your number from messaging entirely and reach you by phone or email instead.
We do not sell your personal information, and we do not rent or trade it. We share it only in these situations:
We do not set a fixed expiry date on your client record. We keep it for as long as it remains useful for the purpose we collected it for — which, for a salon, means keeping your service and color history so that whenever you come back, your stylist knows what has already been done to your hair. Clients return after long gaps, and a record we deleted is a record your stylist no longer has.
We review records periodically and remove anything no longer needed. You can ask us to delete yours at any time and we will, unless we are required to keep it.
A few things follow their own schedule. Consent records are kept for five years, as the law requires. Payment records are kept for as long as our tax obligations require. And if you opt out of messaging, we keep a minimal record of your number on a do-not-contact list permanently — that list is the only thing that guarantees we never text you again by accident, so it is the one record we do not delete.
You can ask us at any time to:
Email contact@redsalon.com and we will respond within thirty days. We will not treat you any differently as a client for asking.
Our website uses cookies to keep the site working, remember your booking as you fill it in, and understand which pages people visit. You can block cookies in your browser settings, though parts of the booking flow may stop working if you do.
Our website and booking system are not directed at children under 13, and we do not knowingly collect their information online. Where we provide services to a minor, we deal with a parent or guardian, and any contact details we hold are the parent's or guardian's.
We protect your information with access controls, encryption in transit, and limiting client records to staff who need them. No system is perfectly secure, and we cannot guarantee absolute security, but we will notify you as required by Florida law if a breach affects your information.
If we change this policy we will update the date at the top. If the change is significant we will tell you by email or text before it takes effect.
RED SALON
7326 Biscayne Blvd
Miami, FL 33138
contact@redsalon.com
(305) 757-7662