Effective July 30, 2026 · Last updated July 30, 2026
These terms apply when you book an appointment, receive a service, or use redsalon.com. RED SALON is a hair salon located at 7326 Biscayne Blvd, Miami, FL 33138. By booking with us you agree to what follows.
You can book online, by phone, or in the salon. A booking is confirmed once you receive a confirmation from us. When you book you agree to give us accurate contact details, including a mobile number we can reach you at, so we can confirm your appointment and let you know if anything changes.
Calls to the salon may be answered by an automated assistant that can check availability and book for you. It will identify itself as automated, and you can ask for a person at any time.
The time shown when you book is an estimate based on the service and, where we know it, your hair. Color and chemical services in particular can run long or short depending on what your hair does on the day. We will always tell you if we think a service needs more time than booked, and what that means for the price, before we start.
Some services require a deposit to hold the appointment. Where a deposit applies you will be told the amount before you confirm. The deposit is applied to the cost of your service.
A deposit is refundable in full if you cancel with at least 24 hours' notice. If you cancel with less than 24 hours' notice, or do not arrive for your appointment, the deposit is retained.
Please give us at least 24 hours' notice if you need to cancel or move an appointment. You can do that by calling the salon at (305) 757-7662, or by using the link in your confirmation.
Things happen — illness, weather, emergencies. Talk to us and we will be reasonable.
Prices are shown as starting prices. The final price depends on the length and density of your hair, the amount of product used, and any additional work agreed with your stylist during the appointment. Your stylist will tell you before doing anything that changes the price.
Payment is due at the end of your appointment. We accept card payments, processed by Stripe. Gratuities are appreciated and never required.
Hair is not identical from person to person, and results depend on your hair's history, condition, and what has been on it before. We will tell you honestly what we think is achievable before we start. If you are unhappy with a service, contact us within 7 days and we will do our best to put it right. We will book you back in to adjust the work at no charge, with your original stylist or a different one — whichever you would prefer. We do not offer refunds on services that were performed as agreed.
Retail products may be returned unopened within 14 days with a receipt.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for assistance, or contact us at contact@redsalon.com or (305) 757-7662.
Carriers are not liable for delayed or undelivered messages.
There are two separate programs. Agreeing to one does not sign you up for the other.
Reply STOP to any message and we will stop. Opting out of marketing does not stop confirmations and reminders for appointments you have booked, since you need those to show up at the right time. If you want no texts at all, tell us and we will contact you by phone or email instead.
Supported carriers include AT&T, Verizon, T-Mobile, and most US carriers. Text messaging is not available on every carrier or plan.
How we handle your information is set out in our Privacy Policy, which forms part of these terms. In short: we do not sell your information, and mobile information is never shared with third parties or affiliates for marketing or promotional purposes.
Please tell your stylist about allergies, scalp conditions, medications, pregnancy, or any recent chemical or color service — including anything you did at home or bought online. Some products react badly with each other and we need to know before we start.
We recommend a patch test at least 48 hours before your first color service. If you decline one, you accept the risk of a reaction.
To the extent permitted by Florida law, we are not liable for a reaction caused by information you did not disclose. Nothing in these terms limits our liability for our own negligence or for anything that cannot be limited by law.
Children in the salon must stay with an adult who is not the person receiving the service. The salon has chemicals, heat, and sharp tools, and we cannot supervise them.
Gift cards do not expire and carry no fees, as required by Florida law. They cannot be redeemed for cash except where the law requires it, and are not replaced if lost.
The content of redsalon.com — text, photographs of our work, and the RED SALON name and logo — belongs to us and may not be used without our permission. Client photographs are posted only with that client's permission, and you can ask us to remove yours at any time.
We may update these terms. The date at the top shows when. Changes do not affect an appointment already booked.
These terms are governed by the laws of the State of Florida. Any dispute will be brought in the state or federal courts located in Miami-Dade County, Florida.
RED SALON
7326 Biscayne Blvd
Miami, FL 33138
contact@redsalon.com
(305) 757-7662